1. Who We Are
Credimax LLC ("Credimax," "we," "us," or "our") is a private investment company incorporated in the State of Florida, United States of America, with its principal offices in Miami, FL. We focus on identifying and investing in high-growth fintech companies serving underserved populations in Latin America and Europe.
This Privacy Policy explains how we handle personal information collected through our website at www.credimax.co (the "Site") and in connection with our business activities. By visiting our Site or contacting us, you acknowledge the practices described herein.
2. Information We Collect
Information you provide directly
We collect information you voluntarily provide when you:
- Fill in the contact form on our Site (name, email address, and the content of your message).
- Send us an email or call us by phone.
- Apply for a position or partnership opportunity.
- Communicate with us in the course of a business relationship.
Information collected automatically
When you visit our Site, we or our service providers may automatically collect certain technical data, including:
- IP address and general geographic location (country/city level).
- Browser type, version, and operating system.
- Pages viewed, time spent on pages, and referring URL.
- Date and time of each visit.
This information is collected through standard server logs and analytics tools (see Section 8 — Cookies).
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries. To reply to messages sent through our contact form or by other means.
- Business development. To evaluate potential investment or partnership opportunities.
- Site improvements. To understand how visitors interact with our Site and improve its content and performance.
- Legal compliance. To comply with applicable laws, regulations, and legal processes.
- Security. To detect, prevent, and address fraud, security incidents, or other harmful activity.
We do not sell, rent, or lease your personal information to third parties, and we do not use it for behavioral advertising.
4. Sharing of Information
We may share your information in the following limited circumstances:
- Service providers. We work with trusted vendors (such as hosting providers, email delivery, and analytics services) who process data on our behalf under contractual obligations to protect it.
- Legal requirements. We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Credimax, our partners, or the public.
- Business transfers. If Credimax is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a notice on our Site.
- With your consent. For any other purpose with your explicit consent.
5. International Transfers
Credimax is headquartered in the United States and has portfolio companies operating in Colombia and Spain. Information you provide may be stored and processed in the United States or in other countries where we or our service providers operate.
If you are located in the European Economic Area (EEA) or Colombia, please be aware that your data may be transferred to countries that may not provide the same level of data protection as your home jurisdiction. When such transfers occur, we take appropriate safeguards to ensure your information is protected in accordance with this Policy and applicable law, including Standard Contractual Clauses where required under the GDPR, and measures consistent with Colombia's Law 1581 of 2012 (Ley de Protección de Datos Personales).
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Contact form submissions are generally retained for up to 24 months. Technical and analytics data may be retained in aggregated, non-identifiable form for longer periods.
When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights with respect to your personal information:
- Access. The right to know what personal data we hold about you.
- Correction. The right to request correction of inaccurate or incomplete data.
- Deletion. The right to request deletion of your data, subject to certain legal exceptions.
- Objection / Restriction. The right to object to or restrict certain types of processing.
- Portability. The right to receive your data in a structured, machine-readable format (where applicable).
- Withdrawal of consent. Where processing is based on consent, the right to withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@credimax.co. We will respond within 30 days. We may need to verify your identity before processing your request.
8. Cookies & Tracking
Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. The types of cookies we may use include:
- Strictly necessary cookies. Required for the Site to function properly (e.g., session management).
- Analytics cookies. Help us understand how visitors use our Site (e.g., pages visited, duration of visit). This data is aggregated and anonymized.
You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the Site. We do not use advertising or cross-site tracking cookies.
9. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission (TLS/HTTPS), restricted access controls, and regular security reviews.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.
10. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will promptly delete it. If you believe we have collected such information, please contact us at info@credimax.co.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
Your continued use of the Site after any changes constitutes acceptance of the revised Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
If you are located in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local supervisory authority. If you are located in Colombia, you may contact the Superintendencia de Industria y Comercio (SIC).